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Priscilla Emery is President and founder of ECM Scope (aka e-Nterprise Advisors), a provider of consulting and analysis services to private industry and government agencies. Her areas of expertise include information governance, records management and ECM strategies. As a visionary industry analyst, her insights have been sought after for their clarity and applicability to address the challenges user organizations experience with managing unstructured information.Prior to establishing ECM Scope, she was Senior VP of Information Products and Services for AIIM International where she was responsible for the development and delivery of publications and market research to AIIM members and associates. Before that, Ms. Emery was VP and Director of Gartner’s Electronic Workplace Technologies research center and New Science’s Intelligent Document Management service. As a visionary industry analyst, her insights have been sought after for their clarity and applicability to address the real world problems user organizations experience with managing all kinds of unstructured information.Most of Ms Emery’s work has involved the introduction of new technologies into the fabric of the company and making sure they provided a reasonable ROI for the effort made. All of these efforts involved the management of change (both emotional and technological) and Ms Emery continues to use these experiences to guide her consulting efforts for her present day clients.