A key area of concern at the Rohm and Haas Company is the daily management and separation and isolation of the tens of thousands of e-mail records from the millions of nonessential e-mail in the company's messaging system. Sponsored jointly by the company's General Counsel and CIO, a special team was appointed to design and implement a "structurally sound and business-flexible solution" that would satisfy stringent legal and regulatory requirements without interrupting business processes and also mesh with existing IT infrastructure.
Now, instead of retaining and storing every e-mail that comes and goes through the mail system, the solution allows Rohm and Haas employees to manage each e-mail with the appropriate level of control based on the e-mail's business value. The "Managed E-mail" approach is now rolled out to more than 6,000 Rohm and Haas employees in North America and eventually will be rolled out to all 16,000 employees worldwide.
The objective of this session is to detail how a team of professionals representing legal, IT and records management selected an effective e-mail management tool and developed complementary processes in order to:
Make the legal discovery process in e-mail faster and more accurate
Allow legal holds to be applied to all stored e-mail when necessary to prevent records from being auto-deleted or purged at the end of their business life-cycle
Allow employees to quickly and simply manage their e-mail by giving them full control over work-in-progress information, while providing system auto-deletion of transitory information and company control of official records
Provide new opportunities for employees to use the company?s Managed E-mail system especially in the area of collaborative record-keeping
Improve e-mail system performance; reduce backup and restore times; contain costs for information migration due to media, software and hardware obsolescence; and lower overall storage costs.
