The problems in managing e-mail messages were highlighted in the first MER conference. Fifteen years later, e-mail continues to challenge organizations. Why, despite the legal concerns and costs associated with e-mail message retention, are so many companies still doing little or nothing to address this major risk area?

This Town Hall will discuss:

• Why e-mail is still such a problem
• How to overcome the most common roadblocks
• How e-mail archiving software can solve some problems and when other tools or techniques are necessary to complement the archiving application

The session also will discuss:

• The advantages and limitations of e-mail archiving software
• What role e-mail archiving software technology can play in addressing some of an organization?s e-mail management issues
• When are other software systems or practices required to fill in the gaps left by archiving solutions