MER 2010: Sessions Details

S16 - The Imminent Demise of Records and Information Management - As We Know It

11:30 AM to 12:30 PM Tue, May 18, 2010
Wellington I

Jim Coulson [View Bio]
Huron Consulting Group

Major technology shifts are underway that will directly affect how and where business information is created, stored, accessed and communicated. This is being driven by:

  • Improvements in bandwidth,
  • Web 2.0,
  • Increasing user sophistication and,
  • Growing ubiquity of access points.

Collectively, they are converging to make new information environments, such as Cloud Computing and Social Networking, practical and cost compelling.

The increasingly rapid adoption of Cloud Computing and Social Networking is based on:

  • Enticing cost benefits,
  • Radically enhanced information availability, and
  • Collaboration.

For RIM managers, Cloud Computing and Social Networking are more than just new technologies: they are the forbearers of a sea change in the way records and information will be managed.

Specifically, traditional information controls, predicated on being located within the protective wall of the organization, are being either eliminated completely or thrust outside of the flexible restraints of the organization.

The primary focus of the session will be on breaking down the emerging information management issues brought by this new paradigm and addressing their short term and long term solutions. The session then will show the resulting need for a major shift in the way organizations think about managing their information assets.

This session also will include case studies of how companies are using these new technologies to:

  • Reduce costs;
  • Make information more available to their employees; as well as
  • Broaden client, partner, and supplier relationships.

Participants will learn how to manage their information in these new environments. This will include:

  • Establishing consistent and effective controls over email, SharePoint and MS Office documents in the Cloud,
  • Implementing controls over their intellectual property when using Social Networking,
  • Developing internal information handling standards and conventions to enable automated information management technologies and techniques to be more effectively applied